What is the return address ?

  Quick response  

The return address for Supernote Europe is provided below, but products must not be returned without prior approval.

• All returns must be approved in advance.
• A return request must be submitted through our support platform.
• Unapproved returns may be refused.

Important to know (before shipping a return)

Do not send any product without return approval
Returns sent without authorization may be rejected
Always wait for confirmation before shipping

Official return address

Please use the following address only after approval:

Wannanote SAS
ZAE la Fossette
5 rue Philippe Lebon
14440 Douvres-la-Délivrande
France

Before shipping your return

Make sure that:

• your return request has been approved
• you have received return instructions
• the return reference (if provided) is included
• all accessories and original packaging are included

Shipping recommendations

• Use a tracked shipping method
• Keep your proof of shipment
• Properly protect the product during transport

What is NOT allowed

• Sending a return without approval
• Shipping to a different address
• Returning incomplete or damaged items

When should you contact support?

Contact Supernote Europe support if:

1. you need confirmation before shipping your return
2. you are unsure which address to use
3. you need help with return instructions

Remember to include:

• your order number
• your return reference (if provided)
• your tracking number once shipped