Can I pay by bank transfer ?

  Quick response  

Bank transfer is not a standard payment method, but it may be offered only in case of payment issues.

• Online payments at checkout remain the recommended option.
• Bank transfer is handled manually.
• Order processing and delivery will be significantly slower.

Important to know (before choosing bank transfer)

Bank transfer is available only upon request
Orders are shipped only after full payment is received
Processing times are much longer than online payments

When is bank transfer possible?

Bank transfer may be proposed only if you experience a payment issue at checkout.

• Repeated card payment failures
• Unavailable payment methods in your country
• Exceptional situations validated by support

How to request payment by bank transfer

Please contact Supernote Europe support.

Explain the issue you encountered during payment.

If approved, we will send you our bank details by email.

Important delays to expect

Payment by bank transfer involves longer delays.

• Transfer processing may take several business days.
• Orders are prepared only after funds are received.
• Delivery timelines start after payment confirmation.

What is NORMAL

• Slower order processing with bank transfer
• Waiting for payment to reach our bank account
• Delayed shipping compared to online payments

When should you contact support?

Contact Supernote Europe support if:

1. your payment is repeatedly declined at checkout
2. no online payment method works for you
3. you wish to request a bank transfer exceptionally

Remember:

• bank transfer is not immediate
• orders are shipped only after payment is received
• online payment remains the fastest option